Terms of Service

1.1 Binding Agreement. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, registered users, developers, and others who access or use the Service.

1.2 Incorporated Policies. The following documents form part of these Terms and are incorporated by reference: our Privacy Policy, the Data Processing Agreement (“DPA”), the Documentation, and any plan, order, or service-level document you enter into with us.

1.3 Order of Precedence. In the event of a conflict, the DPA governs solely for issues of data protection, any signed order or plan governs for the commercial terms specific to it, and these Terms govern otherwise.

1.4 Minimum Age and Capacity. You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Service. The Service is not directed to, and may not be used by, persons under that age.

2.1 Defined Terms. In these Terms:

“Agreement” means these Terms of Service together with all incorporated policies, orders, and the Documentation.

“API” means our application programming interface and associated endpoints, developer tools, dashboard, and Software through which you access the Models.

“API Keys” means the cryptographic credentials issued to you that authenticate your requests to the Service.

“Customer Data” means the inputs, prompts, instructions, files, context, and personal data you submit to the Service (“Inputs”), and the outputs generated by a Model and returned to you (“Outputs”).

“Documentation” means our technical documentation, guides, specifications, and pricing pages.

“Fees” means the amounts payable for the Service as set out in the Documentation and your plan.

“Model” means a third-party general-purpose artificial intelligence model (including text, image, audio, video, embedding, and other modalities) made accessible through the Service.

“Model Provider” means the third party that develops, owns, or operates a Model and makes it available through an official, authorised application programming interface.

“Service” or “Platform” means the MAX unified API gateway and related services that route requests between you and the Models, including metering, billing, load balancing, failover, and analytics.

“Third-Party Services” means services, software, or content provided by parties other than us, including the Models, cloud providers, and payment processors.

3.1 Eligibility. You may only register if you (a) meet the age and capacity requirements above; (b) are not prohibited from using the Service under applicable laws, sanctions, or export controls; and (c) if registering for an entity, are duly authorised to act for that entity.

3.2 Accurate Information. You agree to provide accurate, current, and complete registration information and to keep it updated. You may be asked to verify your email, identity, or organisation (KYC/KYB) before certain features, higher quotas, or production access are enabled.

3.3 Account Types. Accounts may be individual or organisational. You are responsible for all activity conducted by members of, and credentials issued under, your account.

3.4 Right to Decline. We may decline, suspend, or restrict registration or access where required by law, where information cannot be verified, or where we reasonably assess risk of fraud, abuse, or sanctions.

4.1 What We Provide. The Service is a unified gateway that lets you call multiple Models through a single, standards-compatible interface. We handle routing, request normalisation, load balancing, automatic failover, uptime monitoring, usage metering, billing, and a developer dashboard.

4.2 Official Resources Only. We connect to Models exclusively through the Model Providers’ official, authorised API endpoints. We do not use reverse-engineered interfaces, unauthorised mirrors, leaked or pirated weights, shared account pooling, or any other non-official channel. If a Model cannot be accessed through a compliant official channel, we will not offer it on the Platform.

4.3 Compatibility. You must use the Service in accordance with the Documentation, including message formats, parameters, and limits. We may offer compatibility layers (for example, an OpenAI-compatible endpoint), but we do not guarantee that every feature, parameter, or behaviour of an upstream Model is supported.

4.4 Changes to Models and Features. The set, versions, and capabilities of Models and features may change. Models may be deprecated, updated, or withdrawn by their providers. We will give reasonable advance notice where practicable and will maintain a deprecation schedule in the Documentation. We do not guarantee that any particular Model will remain available.

4.5 Beta Features. Features labelled alpha, beta, preview, or experimental are provided without service-level commitments and may change or be discontinued at any time.

4.6 Rate Limits and Quotas. Your use is subject to the rate limits, concurrency limits, and quotas associated with your plan. Requests that exceed these limits may be rejected (for example, with an HTTP 429 response). You may request higher limits, which may be subject to additional Fees and verification.

4.7 Your Implementation. You are solely responsible for your applications, infrastructure, integration with the Service, handling of Outputs, and compliance of your products with applicable law.

5.1 Protecting Your Keys. API Keys are sensitive. You must keep them confidential, store them securely (for example, using a server-side secrets manager), and not embed them in client-side code, mobile binaries, public repositories, or browser-based applications.

5.2 Responsibility for Use. You are responsible for all requests made and Fees incurred using your API Keys, including by third parties who obtain them. If a Key is lost, exposed, or compromised, you must immediately rotate it and notify us.

5.3 Security Obligations. You must not attempt to gain unauthorised access to, disrupt, probe, or test the vulnerability of the Service, its infrastructure, or other users’ accounts, except to the extent a recognised bug-bounty programme expressly permits.

5.4 Reporting. You will promptly report any security vulnerability or incident affecting the Service to [email protected] and will not exploit or publicly disclose it before it is remediated.

6.1 Standard. You will use the Service only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, any third party.

6.2 Prohibited Uses. You must not, and must not permit any third party to, use the Service (including any Model) to create, input, transmit, or facilitate content, products, or activities that:

• violate any applicable law, regulation, or order, or that facilitate illegal activity;
• involve child sexual abuse material, the sexual exploitation or grooming of minors, or content that sexualises or endangers children;
• create or distribute non-consensual intimate imagery, impersonations, or sexually explicit deepfakes of real persons;
• develop, distribute, or operate malware, ransomware, spyware, exploits, phishing, command-and-control infrastructure, botnets, or denial-of-service attacks, or that attempt unauthorised intrusions;
• send bulk unsolicited messages, spam, deceptive communications, or communications that impersonate a person or entity without authorisation;
• defraud, deceive, or materially mislead others, including fraudulent financial schemes, fake reviews, or coordinated inauthentic activity;
• infringe, misappropriate, or violate intellectual property, privacy, publicity, or other proprietary rights, including unauthorised use of copyrighted material;
• unlawfully collect, scrape, buy, sell, or disclose personal data, or that engage in doxxing, surveillance, or tracking without a lawful basis;
• provide actionable instructions for the manufacture or use of chemical, biological, radiological, or nuclear weapons, explosive devices, or for cyber-attacks on critical infrastructure;
• facilitate self-harm, suicide, or deliberate harm to others, except for legitimate prevention, safety, or therapeutic contexts;
• circumvent, disable, or interfere with safety filters, rate limits, quotas, billing, or access controls, or that conceal the source or nature of activity;
• reverse engineer, decompile, extract model weights or parameters, or systematically scrape Outputs to train or build a competing model or service;
• resell, white-label, or provide raw access to the Service to third parties as a stand-alone API or aggregation service without our written consent (building end-user applications on top of the API is permitted);
• make fully automated decisions in high-stakes domains such as employment, credit, housing, education, healthcare, legal rights, insurance, or law enforcement without appropriate human review and legal compliance; or
• violate export controls, trade sanctions, or the restrictions in Sections 18 and 19.

6.3 High-Risk Domains. Outputs may be used in medical, legal, financial, scientific, or safety-critical contexts only with qualified human review and appropriate validation. Outputs are not a substitute for professional advice.

6.4 Enforcement. We may screen for and investigate potential abuse using automated and manual means, and may block content, throttle, suspend, or terminate access, and report activity to authorities or Model Providers, where appropriate. We do not assume any obligation to monitor, and screening does not make us responsible for Customer Data.

6.5 Reporting Abuse. Reports of prohibited use may be sent to [email protected]. We will investigate and take action as appropriate.

7.1 Fees and Metering. You agree to pay the Fees for your use as stated in the Documentation. Usage (including tokens and other billable units) is measured by our systems, whose metering records are the basis for billing absent manifest error.

7.2 Credits and Prepayment. The Service may operate on a prepaid balance or credits. Usage is deducted from your balance; when the balance is low or exhausted, requests may be declined until you top up. Optional auto-recharge may be enabled in your dashboard. Unused credits expire twelve (12) months after purchase, as stated in the Documentation.

7.3 Taxes. Fees are exclusive of, and you are responsible for, any applicable sales tax, VAT, GST, withholding, or other government charges. If you are tax-exempt, provide a valid certificate and we will apply it to future charges.

7.4 Payment Processing. Payments are processed by third-party payment providers. By making a payment you authorise the charge and agree to the processor’s terms. We do not store full card details.

7.5 No Refunds. Except as required by applicable law, as expressly provided in these Terms, or as service credits under Section 8, all purchases and Fees are non-refundable, including upon termination.

7.6 Pricing Changes. We may change our pricing on reasonable notice (and at least 30 days for increases to published pay-as-you-go rates). Changes apply to usage after the effective date; credits already purchased are not retroactively repriced. Your continued use after the effective date constitutes acceptance; if you do not agree, you may stop using the Service.

7.7 Billing Disputes. You must raise any good-faith billing dispute within 30 days of the relevant charge and provide reasonable detail. You will pay undisputed amounts when due. We will not exercise suspension remedies for amounts reasonably disputed while we resolve them.

7.8 Non-Payment. If amounts are overdue, we may suspend access and pursue collection, and you will be responsible for reasonable costs of recovery, including applicable interest.

8.1 Uptime Commitment. We design and operate the Platform for high availability and commit to a monthly uptime target of 99.9% for the production API gateway, measured as set out below.

8.2 Exclusions. The commitment does not apply to: (a) scheduled maintenance announced in advance; (b) beta or preview features; (c) failures caused by your applications, data, or equipment; (d) events attributable to Model Providers or the public internet beyond our reasonable control; or (e) force majeure events.

8.3 Service Credits. If monthly uptime falls below the target and you submit a request within 7 days after the end of the month, you are eligible for a credit against that month’s Fees according to the table below. Credits are your sole and exclusive remedy for availability failures.

8.4 Scheduled Maintenance. We will perform routine maintenance during low-impact windows and provide advance notice where practicable. Emergency maintenance may occur without notice.

8.5 Support. Technical support is provided through the channels and at the response times associated with your plan (typically [email protected] and the dashboard). Support does not include custom development or debugging of your applications beyond reasonable assistance.

9.1 Routing as Intermediary. The Platform acts as a technical intermediary: it transmits your requests to the selected Model Provider’s official endpoint and returns the resulting Outputs to you. The Model Provider, not us, performs the underlying inference and generation.

9.2 Provider Terms. Your use of each Model is also subject to that Model Provider’s terms, policies, and usage restrictions. You agree to comply with them. Where a provider imposes additional restrictions on its Model, those restrictions apply.

9.3 Official, Authorised Access. Consistent with Section 4.2, all Model access is sourced through official, authorised channels so that usage is properly licensed, metered, and supported by the Model Provider.

9.4 Provider Data Practices. Model Providers have their own logging, retention, and training policies. We use reasonable efforts to reflect these on the relevant model pages (for example, a data-policy or zero-data-retention (“ZDR”) indicator), but such indicators are provided for convenience, may not be exhaustive or current, and do not replace the provider’s own policy. Where available, you may restrict routing to endpoints that do not retain or train on your data. Our handling of data is described in the Privacy Policy.

9.5 Outputs. Outputs may be inaccurate, incomplete, biased, offensive, or indistinguishable from other outputs, and may not be unique. You must evaluate Outputs for accuracy and suitability before relying on them. Rights in Outputs vary by Model Provider and jurisdiction; see Section 10.

9.6 No Endorsement. The availability of a Model does not imply our endorsement of, or any affiliation with, the Model Provider beyond the commercial arrangements that enable official access.

9.7 Roles Under the EU AI Act. For purposes of Regulation (EU) 2024/1689 (the “EU AI Act”), the Model Provider is the provider of the relevant general-purpose AI model; the Company makes such models accessible as an intermediary and provides the Service; and you are the deployer (and, where you place a system on the market under your own name, the provider) of your own applications. Each party is responsible for the obligations attaching to its role. We will pass through documentation and transparency information made available to us by Model Providers.

9.8 Provider Failures and Withdrawal. Where a Model Provider experiences an outage, we will use reasonable efforts to fail over to an equivalent official endpoint based on your routing preferences, but we cannot guarantee that a failover will be available or produce equivalent results.

10.1 Ownership. As between you and us, you retain all right, title, and interest in your Customer Data and your applications.

10.2 Limited Licence. You grant us and the relevant Model Providers a worldwide, limited-term licence to host, transmit, process, and execute Customer Data solely as necessary to provide, secure, and support the Service in accordance with these Terms, the Privacy Policy, and the DPA.

10.3 No Use for Training by Default. We do not use Customer Data to train our own models or the Models of any provider by default. Customer Data is forwarded to the Model Provider necessary to fulfil a request and is subject to that provider’s policy and the data controls you select. Any use that involves model training or extended retention occurs only where you expressly enable it. Details and available controls (including ZDR) are in the Privacy Policy.

10.4 Use of Outputs. Subject to these Terms, the applicable Model Provider terms, and applicable law, you may use the Outputs in your applications. We make no claim of ownership over Outputs; however, we do not warrant that Outputs are free of third-party rights or that they will not resemble other content.

10.5 Lawful Basis for Your Data. You represent that you have all rights, notices, consents, and lawful bases necessary to submit Customer Data and to receive Outputs, and that doing so complies with applicable laws, including data-protection laws. Where Customer Data contains personal data of others, you are the controller (or act under the controller’s instructions) and are responsible for the required disclosures.

10.6 Sensitive and Regulated Data. You should not submit special categories of personal data, health, payment, or other highly regulated data through the Service unless an appropriate agreement (such as a DPA or, where available, a BAA) and suitable data controls are in place.

10.7 Feedback. If you provide suggestions, ideas, or feedback regarding the Service, we may use them without restriction or obligation, and they are not considered your confidential information.

11.1 Ownership of the Platform. The Service, including the gateway, software, Documentation, dashboards, routing technology, aggregation infrastructure, designs, and our names, logos, and trademarks, are owned by us or our licensors and are protected by intellectual-property laws.

11.2 Limited Right to Use. We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Service during the term, solely in accordance with these Terms and the Documentation. No other rights are granted, by implication or otherwise.

11.3 Marks. You may not use our trademarks without prior written consent. All third-party names and marks (including those of Model Providers) belong to their respective owners.

12.1 Privacy Policy. Our collection, use, and disclosure of information are described in the Privacy Policy, which forms part of these Terms.

12.2 Roles and the DPA. Where Customer Data includes personal data, you generally act as controller and we act as processor on your behalf. The DPA, including its standard contractual clauses and sub-processor terms, applies.

12.3 Security. We implement appropriate technical and organisational measures to protect the Service, as described in the Privacy Policy.

12.4 Your End Users. You are responsible for providing legally adequate privacy notices to, and handling requests and rights of, the end users of your own applications.

13.1 Confidential Information. “Confidential Information” means non-public information disclosed by one party in connection with the Service that is marked confidential or that a reasonable person would understand to be confidential, including API Keys, business, technical, security, and pricing information.

13.2 Protection. Each party will protect the other’s Confidential Information using at least reasonable care and will use it only to perform under these Terms.

13.3 Exceptions. Confidential Information does not include information that is independently developed, lawfully received from a third party without restriction, or already public through no breach.

13.4 Compelled Disclosure. A party may disclose Confidential Information where required by law, after, where lawful, notifying the other party and limiting the scope of disclosure.

14.1 As Is. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL MODELS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

14.2 AI Outputs. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY, OR APPROPRIATENESS OF ANY OUTPUT. OUTPUTS MAY BE WRONG OR HARMFUL AND DO NOT CONSTITUTE MEDICAL, LEGAL, FINANCIAL, TAX, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD INDEPENDENTLY VERIFY ANY OUTPUT BEFORE RELYING ON IT.

14.3 Third-Party Services. WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR THE PERFORMANCE, AVAILABILITY, POLICIES, OR OUTPUTS OF THIRD-PARTY SERVICES, INCLUDING THE MODELS. OUR COMMITMENT TO OFFICIAL, AUTHORISED ACCESS DOES NOT CONSTITUTE A WARRANTY OF THIRD-PARTY OUTPUTS OR SERVICES.

14.4 Beta and Security. BETA FEATURES ARE PROVIDED WITHOUT WARRANTY, AND NO SYSTEM IS PERFECTLY SECURE. The uptime commitment in Section 8 is our sole commitment regarding availability.

15.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER OR NOT FORESEEABLE OR ADVISED OF THE POSSIBILITY.

15.2 Liability Cap. SUBJECT TO SECTION 15.4, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. For free or trial use with no Fees, our liability is limited to USD 100.

15.3 Essential Basis. The limitations in this Section allocate risk between the parties and form an essential basis of the bargain; the Service would not be provided on the same terms without them.

15.4 Exceptions. Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, or the indemnification obligations in Section 16. Mandatory consumer-protection and data-protection rights are not affected.

16.1 By You. You will defend, indemnify, and hold us harmless from and against third-party claims, and related liabilities, damages, costs, and expenses (including reasonable legal fees), arising from: (a) your Customer Data; (b) your use of the Service in violation of these Terms, the Acceptable Use Policy, or applicable law; (c) your applications or products, including their deployment of Outputs; or (d) your infringement or misappropriation of third-party rights.

16.2 By Us. We will defend, indemnify, and hold you harmless against third-party claims that the Platform, as provided by us and used in accordance with these Terms, infringes a third party’s copyright, trademark, or patent, subject to the exclusions in Section 16.5.

16.3 Procedure. The indemnified party will give prompt notice of a claim and reasonable cooperation. The indemnifying party controls the defence and settlement, provided it may not settle in a way that admits fault of, or imposes obligations on, the indemnified party without consent.

16.4 IP Remedies. If the Platform is, or in our view is likely to be, held to infringe, we may obtain the right to continue use, modify or replace it, or, if not practicable, terminate the affected Service and refund any unused prepaid Fees, which satisfies our obligations under Section 16.2.

16.5 Exclusions. Our indemnity does not apply to claims arising from Customer Data, modification of the Platform by anyone other than us, combination with non-Company products, use outside the documented scope, or your violation of these Terms or law.

17.1 Term. These Terms begin when you first access the Service and continue until terminated in accordance with this Section.

17.2 Termination by You. You may stop using the Service and close your account at any time through the dashboard. You remain liable for Fees incurred; paid amounts are not refundable except as stated.

17.3 Termination by Us for Convenience. We may terminate these Terms for convenience on at least 30 days’ notice and will refund any unused prepaid balance.

17.4 Suspension. We may suspend access immediately where reasonably necessary to: (a) prevent or address a material violation of Section 6 or security risk; (b) protect the Platform, other users, Model Providers, or the public; (c) comply with law or a binding request; or (d) address overdue payment after notice. We will provide notice and limit the suspension in scope and duration where practicable.

17.5 Termination for Cause. Either party may terminate for the other’s material breach that is not cured within 30 days of written notice (or immediately where the breach is severe, such as a serious Acceptable Use violation, or cannot be cured).

17.6 Effect. Upon termination you must stop using the Service, cease all API calls, and delete your API Keys and any confidential materials. You may export your data within 30 days. We will delete or return Customer Data as described in the Privacy Policy, except to the extent retention is required by law.

17.7 Survival. Provisions that by their nature should survive will survive termination, including those relating to fees and payment, confidentiality, disclaimers, limitation of liability, indemnification, and data handling.

18.1 Compliance. You will comply with all applicable export-control, trade-sanctions, and import laws, including those of the United States (EAR and OFAC), the European Union and its Member States, the United Kingdom, Singapore, and any other relevant jurisdiction.

18.2 Prohibited Persons and Territories. You will not access or use the Service, directly or indirectly, from, or for the benefit of, any country, region, or person subject to comprehensive sanctions or other trade restrictions (currently including, as applicable, Cuba, Iran, North Korea, Syria, and the so-called Donetsk, Luhansk, Crimea, and other designated regions), or in violation of any such laws.

18.3 Model Technology. AI models and related technology may be subject to export controls. You are responsible for determining whether your access, transfer, or use requires a licence or is otherwise restricted, and for obtaining any required authorisations.

18.4 Geographic Controls. We may restrict or block access from particular countries, regions, or users as required to comply with legal obligations or our compliance programme.

19.1 Compliance with Law. Each party will comply with laws applicable to its role, including, where relevant, the EU AI Act and equivalent national laws.

19.2 Transparency and Disclosure. Where required by applicable law, you will clearly disclose to your users that they are interacting with an AI system, label AI-generated or synthetic content and deepfakes appropriately, and provide any other required notices.

19.3 Prohibited AI Practices. You must not use the Service for practices prohibited under the EU AI Act, including manipulative or deceptive techniques that cause material harm, exploitation of vulnerabilities of specific groups, social scoring, prohibited forms of biometric categorisation or remote biometric identification, unlawful emotion recognition in certain contexts, or untargeted scraping of facial images.

19.4 High-Risk Systems. If your application qualifies as a high-risk AI system or is subject to sectoral rules, you are responsible for the applicable conformity, risk-management, data-governance, documentation, human-oversight, and post-market obligations of a provider or deployer.

19.5 Co-operation. You will reasonably co-operate with us, Model Providers, and competent authorities in connection with regulatory inquiries, incidents, recalls, or corrective actions, and will promptly provide information reasonably requested.

20.1 Changes to Terms. We may update these Terms from time to time. For material changes we will provide at least 30 days’ notice by email or through the Service. Your continued use after the effective date constitutes acceptance; if you do not agree, you may terminate before the change takes effect.

20.2 Changes to Service. We may add, change, suspend, or discontinue features or Models as described in Section 4.

20.3 No Oral Modification. No modification is binding unless in writing and agreed in accordance with this Section.

21.1 Governing Law. These Terms and any dispute arising out of or relating to them, the Service, or any Model are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.2 Good-Faith Negotiation. Before initiating formal proceedings, the parties will first attempt in good faith to resolve the dispute through negotiation for at least 30 days following written notice.

21.3 Arbitration. Any unresolved dispute will be finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat is Hong Kong; the number of arbitrators is one; the language is English. Judgment on the award may be entered in any court of competent jurisdiction.

21.4 Interim and Equitable Relief. Notwithstanding the foregoing, either party may seek interim, conservatory, or injunctive relief from a court of competent jurisdiction to protect its rights or Confidential Information pending arbitration.

21.5 Class-Action Waiver. To the extent permitted by law, the parties waive any right to bring or participate in class, representative, or consolidated proceedings; disputes will be brought individually.

21.6 Mandatory Rights. Nothing in this Section deprives consumers of mandatory protections or the right to bring proceedings in their jurisdiction where such rights cannot be contractually waived.

22.1 Notices. Operational notices may be sent to your registered email or posted in the Service. Legal notices to us must be sent to Stellar Apex Tech Limited, UNIT 11, 9/F THE CLOUD NO.111 TUNG CHAU ST TAI KOK TSUI HONG KONG, with a copy to [email protected]. Notices are deemed received as stated in the applicable delivery record.

22.2 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, reorganisation, or sale of assets, on notice, and these Terms bind successors.

22.3 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full effect, and the invalid provision will be enforced to the maximum extent permitted.

22.4 No Waiver. Failure to enforce a provision does not waive it, and no waiver is effective unless in writing.

22.5 Entire Agreement. These Terms and the incorporated documents constitute the entire agreement between the parties regarding the Service and supersede prior understandings on that subject.

22.6 Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, fiduciary, or employment relationship.

22.7 Force Majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, governmental action, failures of the public internet or upstream providers, and utility failures.

22.8 Third-Party Beneficiaries. Except that Model Providers may enforce the restrictions relating to their Models, these Terms do not confer rights on any third party.

22.9 Language. These Terms are in English. Any translation is for convenience only, and the English version controls.

22.10 Contact. Questions about these Terms may be directed to [email protected]. Support: [email protected]. Abuse: [email protected].